Refund Policy

Last updated: April 27, 2025

Our Commitment

At The Publishing House Ltd, we stand behind the quality of AI Hifz Shift. We want you to be completely satisfied with your purchase and confident in your decision to invest in your Quran memorisation journey.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on AI Hifz Shift. If you are not satisfied with your purchase for any reason, contact us within 30 days of your purchase date and we will issue a full refund, no questions asked.

How to Request a Refund

To request a refund, email us at [email protected] with:

Your full name
The email address used for purchase
Your order number or receipt

We aim to process all eligible refund requests within 5 to 10 business days.

Non-Refundable Items

The following are not eligible for refunds:

Purchases made outside the 30-day refund window
Requests made after the policy conditions have been violated
Bonus materials or third-party products included in the offer

Chargebacks

We ask that you contact us directly before initiating a chargeback with your bank or payment provider. We are committed to resolving disputes fairly and will do everything we can to make it right. Fraudulent chargebacks may be reported to the relevant authorities.

Contact

For refund requests or questions, contact us at:

[email protected]
The Publishing House Ltd
651a Mauldeth Road West
Chorlton, Manchester
England, M21 7SA